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Service and Equipment Update: (EST)

July 5^th, 2007 Heavy Storm day causes major outage. Thankfully it was the 4th weekend and late in day. We recovered from lightning strike by 2:50 AM which is something considering that we arrived on site at 10:00 PM. Still we were fortunate to have all the necessary equipment on hand to put back services in just a few hours.
Since then we have toughened up internal policy for wiring (Category 6 cable) and hardened from lightning effects via internally conducted routes. We likewise maintain preconfigured routers and necessary hardware to maintain our "hardened" nature against electrical storm discharge.

July 29^th, 2006 Service out from 6-10 this morning due to an ATT/SBC local issue. Yet they prioritized telco restore time. We are still providing on electrical secondary service ( generators ) since yesterday mid-afternoon.

June 5^th, 2006 Primary mail service has been upgraded to latest version. Please note the web admin is http://mail.iacl.com:32000/admin.

June 4^th, 2006 204 connectivity has been solid in all sorts of weather since the April 24 rebuild. This solidity insures un-interrupted service on our AT&T provided 204 subnet.

June 1^st, 2006 4:10 PM Outage on 65 connection lasted about 45 minutes while we ran down an internal ethernet issue.

May 31^st, 2006 An overheated circuit breaker causes a few servers to power down for about 10 minutes. The load has been redistributed, balenced and the circuit box modified to prevent future heating.

April 24^th, 2006 11:40 AM to 1:40 PM. 204 outage while the carrier rebuilds the hardware connection to the CO. This upgrade substantially improves the connection which had been seeing intermittancy during inclement weather.

July 30^th, 2005 1:00 PM Remnents of the Hurricane Katrina sweeping through the area cause some general Network concerns in Connecticut especially through Meriden. 3:00 PM Service restored.

July 19^th, 2005 3:30 PM: Intermittancy on 65 subnet while a line of thunderstorms moves through the area.

Feb 27^th, 2005 Service outage on 204 subnet due to SBC regional issue lasting from 4:00 PM to 8:00 PM.

Jan 7^th, 2005 The migration off the 206.61 subnet is almost completed. This will allow ARIN (Assigned Registry of Internet Names) to re-allocate the sub-block as part of a larger assignment.

Dec 7^th, 2004 Slight interruption in webmail access (Cookie Problem) while we upgrade our webmail service. Please Click "refresh" or "reload" on your browser while at your IAC webmail entry page.

Oct. 7^th, 2004 1:00 PM - 2:00 PM outage. An issue with SBC service out of Meridan, CT has been resolved. SBC apologizes for this interruption of service affecting some customers at IAC.

August 21^th, 2004 3:30 PM. A heavy line of storms caused intermittancy on connection for approximately 15 minutes effecting some webhosting, email and colocation service.

August 4^th, 2004 Reboot Server restarted Successfully. Try to communicate with it. Please be sure to properly LOG OUT with /x command.

June 2^nd, 2004 Some momentary and brief spotty outages between 11:45 AM and 12:30 PM as SBC continue to tackle various issues.

May 12^th, 2004 Follow up to April 26th outage: SBC have assured us that they are taking all appropriate measures to insure that they have a working and maintainable failover plan that they will decide upon and implement to provide dual routes out of the State in light of the service cut which darkened Connecticut Internet service on April 26th.

April 26^th, 2004 3:00 PM - SBC Service Restored. Any temporary emergency cut-overs reset to original settings. There may be residual DNS propegation issues. Contact us, if for any reason, it does not return to normal during overnight hours. If this situation should ever be revisited, we will, in the future be able to respond with emergency cut-over faster.

April 14^th, 2004 Recent Hacker intrusions into Linux/Solaris University servers combined with the release of Major Windows Operating system patches listing numerous exploitable avenues into Windows NT, 2000, 2003 and XP spell a slow and sticky day on the Internet. For email users, Virus and SPAM distribution continues to be a problem for everyone from AOL on down. Viruses detected and deleted at the gateway have reached an all-time high. Expect delays and other problems.

March 29^th, 2004 Switchover to new mailserver complete, some accounts defaulted password to yourdomain123. Contact us for any assistance.

March 4^th, 2004 Some email SMTP service down during overnight hours as we had to deal with a virus/spam problem. Some messages may have been lost in the necessary dump. However 99.99% of these were SPAM.

Feb. 8^th, 2004 ASP webserver down 9:30 - 10:30 PM while we replaced a faulty hard drive. MRTG and some sites affected.

Jan. 29^th, 2004 Outlook has had another bad week of spurious problems as reported to include problems sending, recieving and strange changes to it's otherwise static account settings. Various recent SPAM borne viruses may be at the core of the problem, possibly malicious or poorly coded spam causes Outlook to hang up or otherwise have a problem. Vigilance is required to secure Outlook's default behaviour as well as being aware of SCAM and fradulent emails requesting you to provide confidential login or credit card information have been seen regarding both Ebay and CitiBank. Be aware and Be advised when considering replying to email messages you did not specifically initiate.

Dec. 19^th, 2003 1:00 PM SMTP Server Update. Normal operations resume. Yesterday saw several reboots during the day as the SMTP hung on one machine on what may have been email from China. Other mailservices not effected.

Nov. 12^th, 2003 Workstation Service on Windows 2000 - BUFFER OVERFLOW error reported at: MS03-049 please shut off Workstation service in Windows 2000 or apply patch at link.

Sept 2^nd, 2003 Implementing additional SPAM-reduction and security measures. Please contact us if you cannot receive your mail.

August 23^rd, 2003 Loss of service on our 204.60 subnet corrected at 8:15 AM. Running from about midnight this loss of connectivity affecting some mail and colocated machines was due to Welci/Sobig-f virus infecting one of the 204-connected servers here. We expect normal service despite the high incidence of viral network traffic that is otherwise affecting the Internet. The majority of services and servers on 65.54 subnet remain unaffected.

August 15^th, 2003 Outage 2003 - IAC detected power outage from approx 4:10 PM on Aug 14 to approx 2:00 AM on Aug 15 as the Northeast blacked out. Both IAC electrical sub-systems detected the loss of power at 4:10 PM on Thursday and auto-started supplying electricity for both server room and server room air conditioning systems. The SNET/SBC telecommunications grid also stayed up. Subsequently we suffered NO Loss of service during this time period.

July 28^th, 2003 4:15 AM primary mailserver down, - 8:45 AM service resumed.

July 15^th, 2003 Upgrading server room infrastructure equipment to include additional UPS's, KVM and reboot port devices. Going into the hot season, the auto-kick in emergency power generator(s) circuits have been inspected and tested. The air conditioning system has been upgraded to include an anti-icing circuit on the primary A/C unit.